Terms of Service

1.

Introduction

These Terms and Conditions govern your use of the Viola Smart Homes website. By accessing or using this website, you agree to comply with these Terms. If you do not agree with any part of these Terms, please discontinue use of the website.
2.

Website Information

The information provided on this website is intended for general informational purposes. We make reasonable efforts to keep the information accurate and up to date; however, product specifications, availability, pricing, features, images, and other information may change without prior notice.
3.

Products and Services

Viola Smart Homes provides information about home automation, home theatres, audio-visual solutions, smart appliances, acoustics, recliners, consultancy, and related services. Information displayed on the website does not constitute a final offer or guarantee of availability. Specific products, specifications, pricing, installation requirements, and project scope will be confirmed separately.
4.

Enquiries and Quotations

Submitting an enquiry or quotation request through the website does not create a contract or guarantee the provision of any product or service. Any quotation, proposal, installation, or project will be subject to separate confirmation and mutually agreed terms.
5.

Product Images and Specifications

Product images displayed on the website are provided for illustrative purposes and may differ from the actual product due to photography, display settings, finishes, configurations, or manufacturer updates. Final product specifications and appearance will be confirmed before purchase or installation.
6.

Intellectual Property

All content on this website, including text, images, graphics, logos, designs, videos, layouts, and other materials, is owned by or licensed to Viola Smart Homes unless otherwise stated. You may not reproduce, copy, modify, distribute, publish, or commercially use website content without prior written permission.
7.

Acceptable Use

You agree to use the website only for lawful purposes. You must not attempt to gain unauthorised access to the website or its systems, interfere with its operation, introduce malicious software, misuse website forms, or use the website in a manner that may harm Viola Smart Homes or its users.
8.

Third-Party Services

The website may contain links, integrations, or references to third-party websites, products, manufacturers, or services. Viola Smart Homes does not control third-party websites and is not responsible for their content, availability, policies, or practices.
9.

Limitation of Liability

To the extent permitted by applicable law, Viola Smart Homes will not be responsible for indirect, incidental, or consequential losses arising from the use of or inability to use the website. This does not exclude or limit any liability that cannot legally be excluded under applicable law.
10.

Website Availability

We aim to keep the website available and functioning properly but do not guarantee uninterrupted, error-free, or continuous access. We may modify, suspend, restrict, or discontinue any part of the website when necessary for maintenance, upgrades, security, or operational reasons.
11.

Privacy

Your use of the website is also subject to our Privacy Policy, which explains how Viola Smart Homes collects, uses, stores, and protects personal information submitted through the website.
12.

Changes to These Terms

Viola Smart Homes may update these Terms and Conditions from time to time. Changes will become effective when the updated Terms are published on the website. Continued use of the website after an update constitutes acceptance of the revised Terms.
13.

Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the applicable laws of India. Any disputes arising in connection with the website or these Terms shall be subject to the jurisdiction of the appropriate courts.
14.

Contact Us

If you have questions regarding these Terms and Conditions, please contact Viola Smart Homes using the contact information provided on our website.